URGENT CASES
Timely imaging is essential to patient care, and we remain committed to accommodating STAT
requests whenever possible. However, with a recent rise in STAT-designated exams, we ask that this designation be reserved for truly urgent cases. This helps us prioritize critical patients and maintain
timely service for all. Thank you for your continued partnership in delivering quality care.
CPSS REGULATIONS
Just a quick reminder that CPSS regulations require all requisitions to include full referrer details—your legible name or verified electronic signature (if using EMR), practice ID, clinic address, phone, and fax number. We’re unable to process requisitions or schedule exams without this information. This applies to all submissions, whether through EMR or on paper requisitions. You may be able to save some of these details in your EMR autofill settings for convenience. To avoid delays for your patients, please ensure all requisitions are fully completed. If you have any questions, contact us at bd@radiology.ca.
STAY CURRENT WITH REQUISITIONS
We routinely update our requisitions to enhance clarity and support more efficient patient care. You can download the updated requisitions for integration into your EMR system. If you require printed copies, please don’t hesitate to contact us. For effective patient service, it is important to ensure you have our most up-to-date requisitions. Visit physicians.radiology.ca for the most current versions.
TRANSLATION
If your patient is more comfortable communicating in a language other than English, we recommend they bring a family member or friend (aged 16 or older) to assist with translation. Some exams require forms to be completed on-site. Please note that Mayfair does not provide interpreter services, so any translation support must be arranged in advance by the patient.
23 LANGUAGES AVAILABLE ON PATIENT WEBSITE
Our patient website, radiology.ca, is available in 23 different languages. Patients can select their preferred language to access exam prep instructions, explanation of services, descriptions of exams, directions for our locations, as well as health and wellness articles. Patients can access this feature from the top right-hand corner of our homepage at radiology.ca.
EMAIL FOR UPDATES
To enhance communication and provide more timely service updates, we recommend transitioning from fax to email. If you’d like to start receiving updates by email, please send your name, company name, and preferred email address to bd@radiology.ca. If you’re already receiving updates by email, no further action is required. Please note: Patient exam reports cannot be sent via email.
YOUR STRATEGIC PARTNERSHIPS TEAM
Your Strategic Partnerships Manager is here to provide you with personalized service and answer your questions. For more information on how to contact us, visit physicians.radiology.ca.
Kathryn Margerison Kozack – kkozack@radiology.ca
Manager of Strategic Partnerships, Saskatchewan
Cell: 306-737-8838
Thank you for your continued partnership
DOWNLOAD SERVICE UPDATE